We booked this trip as my partners 30th birthday. The entire staff were great all the way through our stay. The boat visited parts of the two bays that very few others did and it felt very secluded. The only other boats we saw were...More

  We had a great time with Gin on Serenity cruises. Absolutely natural, local and beautiful. Delicious food, interesting activities. Thanks for everything

  I booked a day cruise of Lan Ha Bay through Cat Ba Express. During the cruise we saw both Lan Ha Bay and Ha Long Bay. I had the best tour guide ever - Tay! He provided a lot of interesting informations. Was very nice...More

  Seeing ha long bay was incredible and visiting cat ba village was amazing! Canoeing through the bay and cycling to cat ba were highlights for us. We also had a brilliant, very friendly tour guide Tommy who was constantly smiling, making jokes and made us...More

  An excellent Halong Bay experience from beginning to return to Central harbor dock. STAFF was experienced and knowledgeable about the historic aspects of our journey through the stone islands...Meals were excellent and sleeping quaters were superbly decorated...

  Very Nice cruise with great kayaking experience through a cave and other sick stuff. Great rooms! Had a suite with a round bed and a bathtub next to the Windows so er could enjoy that while looking at the amazing scenery. Downside: got kicked out...More

  Very motivated tour guide Gin. Diversified program including kayaking and bicycle riding. Cruise ship with nice rooms, good food and cozy atmosphere. We went to places that were not very much frequented by other boats.

  The boat was amazing! The rooms were even better! We went kayaking around the bay aswell as biking on an island. Our tour guide Tan, was the best tour guide we have had in Vietnam. He was very helpful, funny, full of energy and available...More

  Cannot fault the staff at Serenity Cruses. We waited until we were in Hanoi to visit the offices and book. We were apparently the first customers to ever turn up to their main office that they run the online booking from. We were given a...More

  Absolute value for your money. If you want to experience Halong Bay in a unconventional and non-touristic route, this is the way to go. The boat is very new, room accommodations are superb. Each room has a private balcony with a soaking tub overlooking the...More

  Cannot fault this tour for value for money and the professionalism and dedication of all the staff. Special mention to 'Tay' one of the hosts on the journey , he was brilliant thank you. I totally agree with all the other reviews here on TripAdvisor,...More

  I wish I could give 6 stars ******. This cruise goes on a different route to all the others and with so many to choose from we were so glad we chose Serenity. The guides were wonderful, entertaining and gave really interesting bite-sized talks throughout...More

  We had a 3d2n tour in Ha Long Bay with Serenity Cruises. We kayaked around the bay and trekked on the Cat Ba island. The experience was unique and the staff was so friendly, helpful and passionate. The boat was only 4 months old and...More

  What a memorable trip. The best trip in our journey. We got all that we wanted and more! Our guide Tay was fun, knowledgeable, on time and really had everything in order! The cabin was awesome and had a private bathroom, bathtub, and private balcony....More

  The trip was even better than we were expecting. The boat is new and has a good facility. They kept what they promised. We went to the quiet places and enjoyed being alone at the bay. We would recommend this company with a safe conscience....More

  I cannot speak highly enough of our experience here. First of all the tour was incredible. There was so much included with a cooking class, hearty lunch, swimming, and kayaking. The value for money is incredible. We had so much time to relax but also...More

  한국에선 그리 알려지지 않은 크루즈라 조금 생소했지만 한 분의 추천으로 다녀오게 되었습니다 첫인상부터 너무 좋았던 건 바로 가이드 gin의 친절함이었습니다. (오랜시간 운전해 준 tonic도 너무 고마워요) 제가 한국인인 걸 알고 한국어를 공부하고 있다며 영어 외 한국어로 다시 설명해 주는 등 너무 친절하고 센스 넘치는 가이드였습니다....More

  We booked a full day cruise of Lan Ha Bay with Serenity Cruises (through Cat Ba Express) and from start to finish it didn’t disappoint. Our guide Charlie was amazing!!!! - so nice to talk to, really interested in our travels and had a lot...More