My girlfriend and I did this cruise in April 2019 and it was good value for money. The staff was friendly, especially Tinh who gave us several advise ! The cabin was comfortable, the view from the balcony very nice and everything was clean ! The activities ( kayaking and biking ) were interesting. The food was good so we recommend this company ! Thanks
Hi! I really recommend this tour. My and my friend had a really good time in Ha Long Bay. All the staff is willing to help you and make your stay the most wonderful experience. Our tour guy Tây was amazing.
My husband and I (from Finland)took part in a two-night cruise in July and it was just great! We can highly recommend this company. The staff is very friendly and the cabins are very good. The food is very good as well. We would recommend everyone to take the three-day cruise (with two nights on board). Otherwise you would miss the wonderful programme on the second day (hiking in the Cat ba national park, a cave experience, swimming and sunbathing on a beach) Special thanks to our professional, warm hearted and easy going guide Tay for the humorous and unforgettable moments in the Vietnamese jungle.
My husband and I (from Finland)took part in a two-night cruise in July and it was just great! We can highly recommend this company. The staff is very friendly and the cabins are very good. The food is very good as well. We would recommend everyone to take the three-day cruise (with two nights on board). Otherwise you would miss the wonderful programme on the second day (hiking in the Cat ba national park, a cave experience, swimming and sunbathing on a beach) Special thanks to our professional, warm hearted and easy going guide Tay for the humorous and unforgettable moments in the Vietnamese jungle.
We were very satisfied with our cruise with Serenity cruises, although it hadn't started very well as the air conditioning stopped working during our transfer to the port and there were lots of people on the speedboat to our cruise boat. But the beginning was compensated by the excellent quality of the service including the glorious food and the room of the cabin. The escursions were interesting and the staff was super friendly and kind. Last but not least, they offered us an upgraded return to the hotel on a better shuttle bus!
We were very satisfied with our cruise with Serenity cruises, although it hadn't started very well as the air conditioning stopped working during our transfer to the port and there were lots of people on the speedboat to our cruise boat. But the beginning was compensated by the excellent quality of the service including the glorious food and the room of the cabin. The escursions were interesting and the staff was super friendly and kind. Last but not least, they offered us an upgraded return to the hotel on a better shuttle bus!
My three teenagers children and myself from USA visited H Long Bay and Lan Ha Bay with serenity cruise. We were picked up from our hotel located in the old town of Hanoi. Our guide, K was an amazing guide. He made our one day trip very memorable. We have been traveling around the world and it is very difficult to impress us but my kids and myself loved our one day trip and were very impressed!
Thank you K for a great day
Aking
My three teenagers children and myself from USA visited H Long Bay and Lan Ha Bay with serenity cruise. We were picked up from our hotel located in the old town of Hanoi. Our guide, K was an amazing guide. He made our one day trip very memorable. We have been traveling around the world and it is very difficult to impress us but my kids and myself loved our one day trip and were very impressed!
Thank you K for a great day
Aking
This cruise was great. The boat is very well appointed and offers all the comforts you need. We did a one night cruise to wake up in the serene surroundings of the Bay. The food was fantastic, and the crew were more than accommodating for everything, including a request for no seafood, the alternative meals they provided were just as good as you get in a top line hotel or restaurant. They also made an extra effort with a surprise bottle of wine and cake in our room for our 30th anniversary. Our host, Gin, was fantastic. She was warm and friendly, welcoming from the time we were picked up at our hotel. I can highly recommend this cruise and would do it again tomorrow if we could. The trip to the village by bike was a load of fun and an interesting alternative to being on the boat all day. The cruise avoids the high traffic areas and goes a quieter route away from most of the noisy party boats, which makes for a very pleasant way to spend the night, having a nice quiet drink on your own private balcony in the middle of nowhere on the Bay. The only thing that wasn’t great was the trip on the shuttle boat from the cruise boat back to the wharf when ending the cruise. It was a stinking hot day and the boat’s air con was not strong enough... This cruise was great. The boat is very well appointed and offers all the comforts you need. We did a one night cruise to wake up in the serene surroundings of the Bay.
The food was fantastic, and the crew were more than accommodating for everything, including a request for no seafood, the alternative meals they provided were just as good as you get in a top line hotel or restaurant. They also made an extra effort with a surprise bottle of wine and cake in our room for our 30th anniversary.
Our host, Gin, was fantastic. She was warm and friendly, welcoming from the time we were picked up at our hotel.
I can highly recommend this cruise and would do it again tomorrow if we could.
The trip to the village by bike was a load of fun and an interesting alternative to being on the boat all day.
The cruise avoids the high traffic areas and goes a quieter route away from most of the noisy party boats, which makes for a very pleasant way to spend the night, having a nice quiet drink on your own private balcony in the middle of nowhere on the Bay.
The only thing that wasn’t great was the trip on the shuttle boat from the cruise boat back to the wharf when ending the cruise. It was a stinking hot day and the boat’s air con was not strong enough and we could not go outside. It was a very uncomfortable ride back, but did not ruin a great couple of days. More
I would highly recommend choosing Serenity cruise for visiting Halong Bay. Its a brand new beautiful boat, so comfortable and classy.
The tour itself was amazing, as it takes a route away from the general tourist hotspots, so you really get to enjoy amd see its beauty without loads of boats around you.
All the activities were great, and the boat was very relaxing.
Our tour guide Tai was amazing. He was so insightful about all of Halong Bay, along with being hugely enthuisatic.
Everyone one on the boat were very polite and helpful.
I would recommend to use this cruise if you want the 5 Star repaxing experience, as it really is value for money. More
I would definitely recommend this cruise. Do request for Tây to be your tour guide. He was wonderful! Excellent!
We have a good experience with serenity and our guide Peter very helpful. They give us upgrade room for free that was surprise me. Unforgettable moment.
I 120% recommend this cruise! I loved the service from beginning to end. Our tour guide, Tay, was very friendly and humorous. He did very well explaining every place we passed by and visited. My friends and I learned so much by the end of this trip. The cruise was beautiful and super stable! All of the employees are very approachable and served us very well. The food was delicious and the view of Ha Long Bay made it even better.
Room was great, if you can try to request for rooms on the third floor. If you go as a couple, you should get room 303 which has a large window that look over the prow of the cruise. Love the employees, each of them has a personality and sense of humor, especially the one named Tay. His English is pretty good to be honest.
Very unique route with little other boats travelling with us. Fantastic experience overall which is great for couples. Would highly recommend this tour. The day activities like kayaking, swimming, hikes and cycling in Cat Ba were great fun. Great kudos to our guide Tinh for his very dedicated and superb service throughout the 3d2n we spent with him and the fantastic crew.
Room was great, if you can try to request for rooms on the third floor. If you go as a couple, you should get room 303 which has a large window that look over the prow of the cruise. Love the employees, each of them has a personality and sense of humor, especially the one named Tay. His English is pretty good to be honest.
Very unique route with little other boats travelling with us. Fantastic experience overall which is great for couples. Would highly recommend this tour. The day activities like kayaking, swimming, hikes and cycling in Cat Ba were great fun. Great kudos to our guide Tinh for his very dedicated and superb service throughout the 3d2n we spent with him and the fantastic crew.
I did a 1 day cruise of lan ha and ha long bay with 2 friends and we had a great time. Our tour guide son was really great, always cheerful and explained everything. And he took through 2 caves where there were no other tourists and it was really beautiful. The provided meal was also great. Highly recommend it! Thanks Son :D
