Cannot fault the staff at Serenity Cruses. We waited until we were in Hanoi to visit the offices and book. We were apparently the first customers to ever turn up to their main office that they run the online booking from. We were given a...More

  Cannot fault this tour for value for money and the professionalism and dedication of all the staff. Special mention to 'Tay' one of the hosts on the journey , he was brilliant thank you. I totally agree with all the other reviews here on TripAdvisor,...More

  I wish I could give 6 stars ******. This cruise goes on a different route to all the others and with so many to choose from we were so glad we chose Serenity. The guides were wonderful, entertaining and gave really interesting bite-sized talks throughout...More

  We had a 3d2n tour in Ha Long Bay with Serenity Cruises. We kayaked around the bay and trekked on the Cat Ba island. The experience was unique and the staff was so friendly, helpful and passionate. The boat was only 4 months old and...More

  What a memorable trip. The best trip in our journey. We got all that we wanted and more! Our guide Tay was fun, knowledgeable, on time and really had everything in order! The cabin was awesome and had a private bathroom, bathtub, and private balcony....More

  The trip was even better than we were expecting. The boat is new and has a good facility. They kept what they promised. We went to the quiet places and enjoyed being alone at the bay. We would recommend this company with a safe conscience....More

  I cannot speak highly enough of our experience here. First of all the tour was incredible. There was so much included with a cooking class, hearty lunch, swimming, and kayaking. The value for money is incredible. We had so much time to relax but also...More

  한국에선 그리 알려지지 않은 크루즈라 조금 생소했지만 한 분의 추천으로 다녀오게 되었습니다 첫인상부터 너무 좋았던 건 바로 가이드 gin의 친절함이었습니다. (오랜시간 운전해 준 tonic도 너무 고마워요) 제가 한국인인 걸 알고 한국어를 공부하고 있다며 영어 외 한국어로 다시 설명해 주는 등 너무 친절하고 센스 넘치는 가이드였습니다....More

  We booked a full day cruise of Lan Ha Bay with Serenity Cruises (through Cat Ba Express) and from start to finish it didn’t disappoint. Our guide Charlie was amazing!!!! - so nice to talk to, really interested in our travels and had a lot...More

  Did a 3 day and 2 night cruise with the ship guide Tommy and explored Cat Ba island with guide Charlie. Alot of fun activities, the food was delicious and the staff are very friendly.

  not enough time to relax on the boat lack animation on the boat in your photos received I do not have the photo of the group canoe kayak of April 3, 2019 very nice boat well maintained thank you

  The cruise was nice and relaxing. The route that they took was very nice and quite, unlike the other cruises. The crew was very polite and did a great job to ensure we were happy. The rooms were very clean and bathroom was clean and...More

  This cruise was amazing. The rooms were the nicest rooms we've stayed in Vietnam. The beds were the most comfortable of all our stays including other 5 star hotels in Vietnam. Our tour guide "Tony" was great. Always had a smile on his face and...More

  Gin, the guide, was awesome. The itinerary comprised an interesting mix of activities. Particularly enjoyed the cycling at Viet Hai village on Cat Ba Island, and the outdoors geography class. Cabin interiors was awesome with great view. The restaurant and bar staff provided tiptop service....More

  Beautiful boat, the tour through the caves were amazing and our host Gin was full of energy and extremely helpful.

  My friend and I had a fantastic trip with Serenity Cruises staying overnight in Halong Bay. We went kayaking, swimming, and visited a remote Vietnamese village by bike. The food on board was amazing. Our room was like a 5 star hotel and the boat...More

  It was the best time at our stay in Vietnam. The cruise is perfect, the staff awesome and we enjoyed the time well!

  We are a couple and after some research we decided to choose serenity. The rooms were clean as well as the common parts with and amazing view during the whole trip. Are the meals provided were delicious. All the activities (kayak, bike, cooking class) were...More